Our Policy

NeoGen Energy Solutions Inc. acknowledges the importance of protecting the privacy of our web site users. The information we collect is used to improve the services we offer, to improve our web site's content, and to communicate with you, including, contacting you with updates to our web site or other important information. 

Information we collect and how we use it

Personal Information

You may choose to provide personal information (such as your name, address, telephone number and email address) on this web site. Here are some of the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.

Contact Us

If you email us through the “Contact Us” link on this site, we ask you for information such as your name and email address so we can respond to your questions and comments. You may choose to provide additional information if you wish.

Questionnaires and Surveys

We occasionally may ask visitors to our web site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us serve you better and improve the usefulness of our site. In conducting these surveys we may ask you for your name and email address. We do not keep any personal information about you in connection with your participation in a neogensolutions.com survey unless you specifically agree to provide that information.

Non-Personal Information

We collect certain non-personal information when you visit this web site. Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our web site to our visitors.

Information we share

We do not sell or otherwise disclose personal information about our web site visitors, except as described here. We may share information provided by our visitors to neogensolutions.com with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided through this web site in a manner that is consistent with this Privacy Statement.

Information We Transfer

We may transfer the personal information we collect on this site to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.

Links to Other Sites

We provide links to other web sites for your convenience and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of the sites.

Children’s Privacy

This web site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on this web site. We use secure socket layer (SSL) technology to help keep the personal information you provide on this site secure.

E-mail: info@neogensolutions.com